DREAMIER HAIR
About Us:
Dreamier Hair is a one-stop online store offering first-rate Quality Hair products, Hair Extensions and Exceptional Customer Service to shoppers from the comfort of their homes. At Dreamier, we aim to provide high-quality, reliable and value-for-money hair products. Visit our shop today.
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DREAMIER HAIR
What You Can Buy From Us:
Braids
Crochets
Cap Wigs
Braided Wigs
Ponytails, Wools and Buns
Synthetic Wigs and Bundles
Blended Wigs and Bundles
Human Hair Wigs and Bundle
Hair products and Accessories
Gift Cards​
PRIVACY POLICY
Information Collected
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please send an mail to: dreamier.hair@gmail.com
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dreamier.hair@gmail.com
TERMS & CONDITIONS
Requirements to create an account
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
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Commercial Terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Retention of right to change offering
We may, without prior notice, change the product / services; stop providing the product / services or create limits for our product / service. We may permanently or temporarily terminate or suspend access to the product / service without notice and liability for any reason, or for no reason.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
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Promotional emails and content
You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
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RETURN & REFUND POLICY
If you're looking to return for whatever reason, we're here to help! We offer free returns within 14 days of purchase. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Products can be returned only in the country in which they were originally purchased
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original product packaging
Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
1. Reply to your order confirmation email to request which products you would like to return
2. Print the prepaid return shipping label that you will receive by email
3. Send all items back to us using the label provided and address.
Additional Information:
The following are add-ons with more information:
It will take 2 to 3 working days to receive your refund after the item is received by Dreamier Hair.
The customer will expend any shipping fees.
Any return restocking fees the customer will need to pay
Dreamier Hair will replace all items lost in transit. If goods are damaged in transit, the customer will expend the shipment cost, but Dreamier Hair will expend the cost of returning them to the customer.
Don't hesitate to get in touch with us with any queries.